Friday, February 6, 2009

Polite Tease

Does going to library school include training in becoming a tease?

Libraries imply: We will help you find vital information. The customer can look for information on his or her own or look for assistance. Consider two situations:

Customer A: My child has been diagnosed with diabetes. I have to learn to help administer insulin and prepare a safe diet for him.

Librarian: Here are some books and web pages that will help you gain that information.

Librarian sends happy customer on way in less than five minutes.

Customer B: My child's kidneys are failing. I can't afford to pay for a transplant operation. I want to learn how to do a transplant myself.

Librarian: What part of go to medical school don't you understand?

Of course, a librarian would never be that rude. Along with being a tease, a librarian learns to be polite in library school.

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